How COCO Bubble Tea Used Video Storytelling to Support Franchise Development and Brand Awareness

Don’t Let Another Franchisee Open Without a Story

Every opening without video is a lost opportunity.
Your franchisees deserve to open visible, trusted, and supported from day one — with their story told powerfully on video.

And with our system, it doesn’t matter if you’re opening 10 units or 700 — we scale, we fit into your FDD or launch budget, and we deliver.

Download the Free Video Strategy Guide

Copyright ©2026 Franchise Filming. All rights reserved.
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By capturing real stories from inside the business, COCO Bubble Tea created a video storytelling foundation designed to help franchise candidates and partners experience the brand — before ever stepping into a store.

This video features leadership and franchise perspectives that highlight COCO’s values, support system, and vision for continued growth in the U.S.

Turning a Global Bubble Tea Brand Into a Story People Could Experience in the U.S.

COCO Bubble Tea partnered with FranchiseFilming to bring its brand story to life through professional video storytelling.

As one of the most recognizable bubble tea brands in the world, COCO had already built a strong global presence. But as the brand continued to expand in the U.S., it became clear that awareness alone wasn’t enough. Prospective franchisees, landlords, and partners needed a way to better understand how the brand shows up locally — through its people, its operations, and its day-to-day experience.

Together, we focused on capturing the human side of COCO Bubble Tea. From leadership vision to franchise ownership to everyday moments inside the store, the goal was to create video content that feels relatable, credible, and grounded in real experience.

This project was designed to support franchise development and brand awareness by helping U.S. audiences connect with the brand on a more personal level.

  • Captured real franchise, leadership, and in-store experiences

  • Focused on Americanized storytelling while honoring global roots

  • Created evergreen video assets aligned with long-term growth

A Well-Known Brand That Needed Local Connection

COCO Bubble Tea is a globally established brand, but expanding in the U.S. introduced a familiar challenge.

Much of the brand’s existing content reflected its international roots, making it harder for U.S.-based franchise candidates and partners to fully relate to the opportunity. Several challenges emerged:

Challenges they faced:

  • Limited video content featuring U.S.-based stories and faces

  • Difficulty building familiarity and trust with landlords

  • Franchise candidates struggling to visualize daily operations

  • Marketing that felt polished, but not personal

Without localized video storytelling, much of COCO’s strength remained behind the scenes.

Using Video Storytelling to Show the Brand Behind the Name

COCO Bubble Tea turned to professional video storytelling as a way to help audiences better understand what the brand looks and feels like in the U.S.

By capturing real conversations, leadership insight, and everyday moments inside active locations, FranchiseFilming helped translate COCO’s global reputation into video content designed to support franchise development and brand awareness.

Rather than relying on actors or scripted messaging, the focus stayed on authenticity — allowing real people to tell the story in their own words.

What This Approach Is Designed to Support

  • Clearer understanding of the franchise opportunity

  • Stronger trust with prospective franchisees and partners

  • Storytelling that feels relevant to U.S. audiences

  • Video assets built for long-term use

A Simple Process Designed Around Real Stories

Identify the Stories That Matter

We worked with the COCO team to identify the perspectives most meaningful to U.S. audiences — leadership, franchise ownership, and daily operations.

Capture Life Inside the Brand

Filming took place inside active locations and community settings, focusing on natural interactions and guided conversations.

Deliver Videos Designed to Last

Final videos were crafted for use across franchise development, marketing, and internal channels.

What Real Buyers and Sellers Had to Say

Amanda Evans Senior Vice President of Marketing, Stellar Brands

“We’ve been very pleased with the whole process. I felt like the team at FranchiseFilming really understood franchising and what our goals were for this particular project.”

Scott Zide CEO, Empower Brands

“Video is so important today, and FranchiseFilming created content that truly shows prospective franchisees who we are, our culture, what we’re trying to build. I definitely would recommend FranchiseFilming to those who want to expand the video assets they do have.”

Catherine Monson CEO, Propelled Brands

“I love FranchiseFilming. They work for us in a couple different areas. That works for us, for all kinds of social media uses and developing the brand, and then also for franchise testimonials for franchise sales. So I can’t say enough good things about FranchiseFilming.”

Ryan Reid Brand Director

“With 4 million views and hundreds of thousands more organically, the videos delivered incredible visibility, worked for paid advertising and the website, and gave franchisees tools they could click and use instantly—truly a worthwhile investment.”

Kim Collier Ducklings Franchise,Chief Development Officer

“Franchise Filming offered far more value than competitors, and the team kept us on schedule, held us accountable, and made us a true part of the process—it’s been terrific.”

Red Boswell President, IFPG

“I like everything on the level of caring, and every staff member at FranchiseFilming cared—asked the right questions, took notes, made changes fast, pulled real emotion, and made all the difference for IFPG and our audience.”

Why Video Storytelling Fits the COCO Bubble Tea Brand

  • Authentic stories from real people

  • Focus on experience, culture, and support

  • Content designed to support franchise recruitment

  • Flexible assets for digital and internal use

  • Extendable into grand opening videos and franchise training videos

Common Questions About Franchise Video Storytelling

Prospective franchisees, landlords, and internal teams.

No. Interviews are guided to feel natural and conversational.

Franchise development pages, presentations, social media, and internal platforms.

No. They are designed as evergreen brand assets.

Let the Story Feel Local

COCO Bubble Tea’s success is rooted in consistency, quality, and community. Video storytelling helped translate those values into a format U.S. audiences could see and connect with. If your brand is expanding into new markets, storytelling like this can help create clarity and trust along the way.

Don’t Let Another Franchisee Open Without a Story

Every opening without video is a lost opportunity.
Your franchisees deserve to open visible, trusted, and supported from day one — with their story told powerfully on video.

And with our system, it doesn’t matter if you’re opening 10 units or 700 — we scale, we fit into your FDD or launch budget, and we deliver.

Download the Free Video Strategy Guide

Copyright ©2026 Franchise Filming. All rights reserved.
90day