How PJ’s Coffee Used Video Storytelling to Support Franchise Growth and Share Their Southern Hospitality

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Through authentic stories from passionate franchisees and team members, PJ’s Coffee built a video storytelling foundation to help future owners and customers understand the warmth, culture, and opportunity behind the brand.

This video shares stories from franchisees and leadership, highlighting what makes PJ’s special — from the training and support to the strong sense of community that fuels each location.

Bringing a Beloved Coffee Brand to Life Through Storytelling

PJ’s Coffee partnered with FranchiseFilming to create a collection of brand and franchisee videos that reflect the essence of who they are — a community-driven coffee brand rooted in Southern hospitality, quality, and personal connection.

With franchise growth on the rise, PJ’s Coffee needed a way to connect emotionally with future owners while reinforcing their values to loyal guests. Together, we captured the voices of real franchisees, corporate leaders, and the community to show the true experience behind the brand — from opening a location to becoming a part of the PJ’s family.

These videos were developed to support franchise recruitment, brand awareness, and local marketing — all while staying true to the culture that defines PJ’s.

  • Captured multiple franchisees at different stages of ownership

  • Filmed leadership and on-location footage in Louisiana

  • Produced story-first content to reflect community, support, and brand experience

  • Designed for use in franchise development, marketing, and franchise training

A Growing Brand That Needed a More Personal Story

PJ’s Coffee had strong values, passionate franchisees, and a beloved product — but their challenge was showing it all in a meaningful way. Like many brands, they needed content that did more than talk about features or benefits. They needed content that made people feel.

Challenges they faced:

  • Limited video assets that showed the real franchise experience

  • A need for emotional connection with franchise candidates

  • Difficulty visualizing support, training, and brand values

  • Inconsistent content across locations and platforms

Without intentional video storytelling, franchise recruitment efforts lacked the emotional connection today’s buyers expect.

Using Video Storytelling to Show the Heart Behind the Brand

FranchiseFilming helped PJ’s Coffee tell their story by featuring the real voices that power the brand — from owners just opening their first store to experienced operators reflecting on their growth.

By filming unscripted conversations, behind-the-scenes footage, and in-store moments, we helped PJ’s build a library of story-led videos that work across multiple channels — from franchise development to social media.

What This Approach Supports

  • Clearer brand storytelling from leadership and franchisees

  • Stronger connection with leads through emotional storytelling

  • Content that’s usable across digital and in-person marketing

  • Long-term assets built into their VIP Video Membership

A Simple, Guided Process for Real Storytelling

Discover the Story to Share

We helped PJ’s Coffee identify key voices and story angles — including training, leadership, and the franchise journey.

Film in Real Environments

Our team spent a day filming interviews, in-store footage, and authentic moments across two locations in Louisiana.

Deliver Story-Driven Video Assets

The finished videos were delivered ready to use across digital, sales, and local store efforts — all aligned with the PJ’s brand.

What Real Buyers and Sellers Had to Say

Amanda Evans Senior Vice President of Marketing, Stellar Brands

“We’ve been very pleased with the whole process. I felt like the team at FranchiseFilming really understood franchising and what our goals were for this particular project.”

Scott Zide CEO, Empower Brands

“Video is so important today, and FranchiseFilming created content that truly shows prospective franchisees who we are, our culture, what we’re trying to build. I definitely would recommend FranchiseFilming to those who want to expand the video assets they do have.”

Catherine Monson CEO, Propelled Brands

“I love FranchiseFilming. They work for us in a couple different areas. That works for us, for all kinds of social media uses and developing the brand, and then also for franchise testimonials for franchise sales. So I can’t say enough good things about FranchiseFilming.”

Ryan Reid Brand Director

“With 4 million views and hundreds of thousands more organically, the videos delivered incredible visibility, worked for paid advertising and the website, and gave franchisees tools they could click and use instantly—truly a worthwhile investment.”

Kim Collier Ducklings Franchise,Chief Development Officer

“Franchise Filming offered far more value than competitors, and the team kept us on schedule, held us accountable, and made us a true part of the process—it’s been terrific.”

Red Boswell President, IFPG

“I like everything on the level of caring, and every staff member at FranchiseFilming cared—asked the right questions, took notes, made changes fast, pulled real emotion, and made all the difference for IFPG and our audience.”

Why Video Storytelling Fits the PJ’s Coffee Brand

  • Real stories from real owners — no scripts, no actors

  • Visuals that show warmth, support, and Southern hospitality

  • Content created to build trust in franchise recruitment

  • Flexible use across websites, grand openings, and social channels

  • Aligned with a brand that values people and purpose

Many franchise brands extend this content into training videos and community-focused campaigns.

Common Questions About Franchise Video Storytelling

Entrepreneurs exploring ownership and customers discovering the brand.

No — interviews are natural and guided by our team.

Franchise development pages, social ads, emails, in-store, and presentations.

Yes. It shows the real people, community, and support behind the name.

Let the Brand Speak for Itself

PJ’s Coffee is more than coffee — it’s about people, passion, and purpose. Video storytelling helped them bring that message to life, and it can do the same for you. If your brand relies on emotion, connection, and a strong identity, our storytelling approach is built for you.