How SYNERGY HomeCare Rolled Out a 30-Market Video Storytelling Program to Power Grand Opening Launches

Don’t Let Another Franchisee Open Without a Story

Every opening without video is a lost opportunity.
Your franchisees deserve to open visible, trusted, and supported from day one — with their story told powerfully on video.

And with our system, it doesn’t matter if you’re opening 10 units or 700 — we scale, we fit into your FDD or launch budget, and we deliver.

Download the Free Video Strategy Guide

Copyright ©2026 Franchise Filming. All rights reserved.
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Across 31 filming days, 30 new franchise owners, and 300+ videos, FranchiseFilming built a national grand opening content library designed to help local families meet the people behind the brand before ever picking up the phone.

Turning a Trusted Home Care Brand Into a Story Families Could Feel Locally

SYNERGY HomeCare partnered with FranchiseFilming on a 12-month national program to bring its grand opening story to life through professional video storytelling.

With a nationally recognized name in non-medical home care and a franchise system built around dignity, independence, and family support, SYNERGY HomeCare had a strong foundation. What new franchise owners needed was a way to translate that national brand into something deeply local, a way for families in each new community to meet the person behind the SYNERGY HomeCare sign.

Together, we focused on capturing what makes each new SYNERGY HomeCare agency feel human: the personal reason every owner stepped into home care, the way they speak about the families they will serve, and the quiet sense of purpose that connects them to the brand’s mission.

The Program at a Glance

31
Filming Days
300+
Videos Delivered
30
Markets
60
Headshots
12 mo
Program Duration

This was not a one-off shoot. It was a coordinated national rollout designed to support new franchisee launches, local market awareness, and family-level trust across 30 new SYNERGY HomeCare agencies.

A Trusted Brand Name, but a Quiet Phone on Opening Day

SYNERGY HomeCare is a name many families across the country already know. The challenge for a new franchise owner is not the brand. It is the gap between a recognized name and a recognized face.

When a new SYNERGY HomeCare agency opens its doors, families in the local market are meeting the owner for the first time. Home care is one of the most personal services a family ever invests in, and trust is built person to person, not logo to logo. Without that local connection, much of the brand’s national strength stays at the national level.

For a new SYNERGY HomeCare owner, that gap shows up in everyday ways:

  • A trusted brand presence, but no local face attached to it yet
  • New marketing channels live and ready, but missing the emotional story families respond to
  • A personal reason for entering home care that lives only in conversation, not in any visible form
  • A community that has no way to meet the owner before they need to call

Without professional video storytelling, the people behind a new SYNERGY HomeCare agency remain unseen, leaving families to imagine the experience instead of feeling it.

Using Video Storytelling to Bring the Local Owner Forward

SYNERGY HomeCare turned to story-driven video to close the distance between a national brand and a local agency.

By capturing the personal stories, the everyday environments, and the quiet moments of intention behind each new franchise launch, FranchiseFilming helped translate the SYNERGY HomeCare mission into something families in each community could actually see.

(Featured Video #1: New owner introduction story, a closer look at the reason behind the agency.)

Across the program, each delivery rolled directly into local marketing the week of launch. New franchisee microsites went live with their owner story embedded. YouTube playlists were populated for every market. Google Business Profiles were updated with new headshots and intro videos. Facebook and Instagram pages launched with cutdowns and short-form clips ready to run as paid ads from day one.

What This Approach Is Designed to Support

  • Clearer local introductions for new SYNERGY HomeCare owners
  • Stronger emotional connection with families in each community
  • A complete content library deployed across websites, social, and paid channels
  • A ready-to-use grand opening video package built for both long-form and short-form channels

A Simple Process Built Around Real Stories and Real Owners

Define the Story

Two weeks before filming, every owner gets a personalized shoot day guide with tailored questions, schedule, and on-camera prompts.

Film On Location

A single shoot day captures the interview, headshots, b-roll, and direct-to-camera lines. Built for single owners, co-owners, and multi-unit operators.

Deliver for Every Channel

Videos arrive in horizontal and vertical formats, ready for the website, social, paid campaigns, and local outreach.

What the SYNERGY HomeCare Team Said

SYNERGY HomeCare Leadership

This is great. I like the format. Love that it's in our Synergy Colors. A nice milestone report.

Jenn Chasteen · CMO, SYNERGY HomeCare

Jenn's reaction reflects what mattered most across the program: brand alignment at the national level, paired with consistent local execution across every market.

Program Coordination

This is so helpful. I love this, by the way. Helps us track everything.

Cristina · SYNERGY HomeCare

Across a 30-market rollout, keeping every owner, every shoot day, and every deliverable visible in one place was a core part of the partnership.

New Owner Perspective

A look at how a new SYNERGY HomeCare owner introduced herself to her community at launch.

Trusted across 30 SYNERGY HomeCare markets nationwide

What Top Franchise Brands Say About Working With Us

Amanda Evans Senior Vice President of Marketing, Stellar Brands

“We’ve been very pleased with the whole process. I felt like the team at FranchiseFilming really understood franchising and what our goals were for this particular project.”

Scott Zide CEO, Empower Brands

“Video is so important today, and FranchiseFilming created content that truly shows prospective franchisees who we are, our culture, what we’re trying to build. I definitely would recommend FranchiseFilming to those who want to expand the video assets they do have.”

Catherine Monson CEO, Propelled Brands

“I love FranchiseFilming. They work for us in a couple different areas. That works for us, for all kinds of social media uses and developing the brand, and then also for franchise testimonials for franchise sales. So I can’t say enough good things about FranchiseFilming.”

Ryan Reid Brand Director

“With 4 million views and hundreds of thousands more organically, the videos delivered incredible visibility, worked for paid advertising and the website, and gave franchisees tools they could click and use instantly—truly a worthwhile investment.”

Kim Collier Ducklings Franchise,Chief Development Officer

“Franchise Filming offered far more value than competitors, and the team kept us on schedule, held us accountable, and made us a true part of the process—it’s been terrific.”

Red Boswell President, IFPG

“I like everything on the level of caring, and every staff member at FranchiseFilming cared—asked the right questions, took notes, made changes fast, pulled real emotion, and made all the difference for IFPG and our audience.”

The Numbers Behind the Rollout

31
Filming Days
300+
Videos Delivered
30
Markets
60
Headshots
12 mo
Program Duration

Common Questions About Franchise Video Storytelling

Clean, well-lit, and brand-forward. We send a prep guide two weeks ahead so every space is ready, with subtle SYNERGY HomeCare brand placement and natural light positioning. Our crew handles the rest on the day.

The process is built for it. Co-owners are interviewed together, with framing, questions, and direct-to-camera lines designed for two voices. Multi-unit operators can film multiple markets across coordinated

Earlier is better. Ideally, filming happens four to six weeks before the doors open so the content is edited, approved, and live across every channel for launch day.

Each owner receives a complete library of horizontal and vertical assets. From there, the content rolls into the new agency website, YouTube channel, Google Business Profile, and paid social campaigns the week of launch.

No. All interviews are guided to feel like a real conversation. Most owners have never been on camera before, and the personalized shoot day guide is designed to make the day feel familiar before it starts.

Let the Story Reach Families First

SYNERGY HomeCare is built on dignity, independence, and the kind of care that meets families where they are. Video storytelling helps bring that care to the surface at the local level, giving families a way to meet the new owner before they pick up the phone. If your brand is rooted in trust, presence, and community, storytelling like this is how you make it visible.

Don’t Let Another Franchisee Open Without a Story

Every opening without video is a lost opportunity.
Your franchisees deserve to open visible, trusted, and supported from day one — with their story told powerfully on video.

And with our system, it doesn’t matter if you’re opening 10 units or 700 — we scale, we fit into your FDD or launch budget, and we deliver.

Download the Free Video Strategy Guide

Copyright ©2026 Franchise Filming. All rights reserved.
90day